Netstar Systems has signed a contract with Department of Information Resources of Texas
Contract Number is DIR-SDD-1975Service Offerings
| Services available under this Contract are limited to the deliverables-based information technology services Technology Categories as specified below.1. Application Maintenance and Support Definition: Application Maintenance and Support Application Maintenance and Support includes the skills and requirements for supporting application systems, including troubleshooting, modifying, maintaining and enhancing legacy systems. Application Maintenance and Support also applies to applications running in a production environment. Examples of included services: research, analysis, design, programming, testing, documenting and implementing maintenance changes; correcting software errors; modifying reports and ensuring accurate report runs; making modifications to the applications and documentation; writing ad hoc queries; loading and applying changes to the software language and/or database in which the application is written; providing corrections for production or any changes needed and participation in disaster recovery testing, planning and documentation. Services may need to be available 24/7 or on an on-call basis. 2. Technology Migration / Upgrade & Transformation Definition: Technology Upgrade/Migration Technology Upgrade/Migration may be required to increase business functionality, reengineer a business function, keep current with vendor upgrades or when upgrading existing technology. Technology Transformation may be accomplished by converting/migrating legacy applications to new technology either with or without new business functionality or it may include introducing new technology into the enterprise. Technology Upgrade/Migration may also include providing website content accessibility compliance. Examples of included services: assessments of the current application portfolio, evaluation of the technology assets before beginning technology transformation and Business Case development for justification of an initiative. Also included are: technology transformations, which may include, appropriate Return on Investment (ROI), benchmarks and milestones. The following activities may also be included: planning, analysis, requirements development, proof of concept, deployment, implementation, integration, remediation, data migration, documentation, application programming and support services; and training support.3. Project ManagementDefinition: Project Management Project Management service providers may perform any or all of the project management processes identified by the Project Management Institute as published in Table 3-45 of the PMBOK® Guide, Third Edition or most recent. Examples of included services: utilizing the Customer’s tools and processes, using off-the-shelf tools or using Vendor?s own proprietary tools and processes to manage a project. 4. Information Technology Assessments and PlanningDefinition: Information Technology Assessments and Planning IT Assessments and Planning may include IT effectiveness, maturity, governance, project management and architecture. Strategic planning activities may include mission statement development, visioning and goals, objectives, and strategy development. Tactical planning may require that actionable plans and roadmaps be provided. Examples of included services: IT assessments, including enterprise architecture; staff knowledge, skills and abilities (KSAs) assessments; and strategic and tactical planning. Contact Information for Purchasing the Services: Contact: Sale Person in Charge of the Contract Services: Name: Cindy Kao Phone: (512) 591 – 8108 Email: jgao@netstarit.com Netstar Systems, Inc. 1150 Philip Drive, Suite 106 Allen, Texas 75013 How to Place a Purchase Order:(1) Send Statement of Work (SOW) via above email(2) Send Purchase Order Document via above email(3) Call Cindy if you didn’t receive email confirmation for the PO(4) Netstar will send you detail estimate of total cost(5) Negotiate price and time schedule(6) Finalize contract agreement(7) Netstar System and Purchaser sign contract agreement(8) Netstar System project team will begin the project work on agreed date(9) Netstar System will send invoice to purchaser at the end of each month |
© 2013 Netstar Systems, Inc., all rights reserved.
Netstar Systems, Inc. 1150 Philip Drive, Suite 106 Allen, Texas 75013 (512)591-8108