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Meet Your Remote Support Team
Tier 1 Technical Support Team
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Paul Milson
VP and Chief Technology Officer
Program technical advisor, Oracle expert, database administration, project management, IT strategy, published author.
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Jin Lin
Senior Oracle Consultant, Project Manager
Former Oracle consultant and instructor, Oracle DBA, Oracle applications, Unix, systems integration.
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Jing Zhang
Senior Oracle DBA, Remote Services Manager
Oracle, Unix, database administration, shell scripting, process automation, remote client management.
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John Shen
Project Manager, Application Development Manager
Oracle applications, Java, Unix, Perl, business process engineering, application development, published author.
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Mike Kao
Senior Oracle Consultant
Oracle expert, Oracle database administration, Oracle Application Server, Unix, systems integration, published author.
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Richard Kao
Oracle DBA, Application Administrator
Oracle, Unix, Perl, shell scripting, application maintenance, database administration, published author.
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Tyson Chan
Senior Consultant
Unix system administration, Linux, Apache, Oracle database administration, system integration, web portal administration.
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Peter Wang
Subject Matter Expert
Senior Unix administrator, former Oracle Corporation consultant, capacity planning specialist, performance tuning specialist, published author.
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Chris Star
Subject Matter Expert
Senior Oracle consultant, Oracle administrator, former Oracle Corporation consultant, performance tuning specialist.
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Ye He
Senior Oracle Consultant
Oracle database administrator, senior trainer, former Oracle Corporation instructor.
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Secondary Technical Staff |
Dozens of additional full-time information systems experts are on staff to better serve our clients.
Oracle DBAs
Oracle Developers
Unix Administrators
Web Administrators
Application Administrators
IT Project Managers
SQL Server Experts
Sybase Experts
Cognos Experts
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Additional Subject Matter Experts |
Numerous subject matter experts provide internal support to augment own primary support team.
Performance tuning
Backup and recovery
Disaster recovery planning
Capactiy planning
Change management
Systems integration
Data warehousing
Business intelligence
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Leadership and Client Support
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Jack Gao
President and CEO
Program leadership, client service culture, Oracle DBA, project management, Unix, process automation, published author.
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Cindy Zhao
VP and Chief Information Officer
Oracle, Unix, SQL, database administration, project management, client relations, published author.
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Wei Feng
Operations Manager
Client liaison, client service, quality assurance, contract managemement, contract compliance, team facilitator.
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Laurie Smith
Client Liaison
Client liaison, client service, market research, client satisfaction surveying, quality assurance.
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Mike Mays
Client Account Manager
Client liaison, sales, client service, coordination of service and product delivery, training manager.
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Nancy Cole
Client Account Manager
Client liaison, sales, client service, coordination of service and product delivery, Federal division sales manager.
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Jim Lamb
Client Account Manager
Client liaison, sales, client service, coordination of service and product delivery.
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Nancy Bunker
Finance Manager
Client liaison, accounts receivable, accounts payable, quality assurance.
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© 2005 Netstar Systems, Inc., all rights reserved.
Netstar Systems, Inc.
2050 Collins Blvd., Suite 106
Richardson, Texas 75080
(800)888-8888
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Services Overview
Support Team
