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Remote Systems Support

We have expert system administrators that support the following operating system environments for clients:

  • Solaris
  • HP-UX
  • AIX
  • Linux (Redhat, others)
  • Proprietary Remote Systems Support Processes

    Our proprietary remote information system management processes allow us to provide world class service to clients, cost-effectively.

    Our basic procedure for engaging a client with remote services
    (prioritized as follows):

  • Respond to immediate show stoppers
  • Validate backup/recovery plan
  • Ensure recoverability
  • Validate system security
  • Enable 24x7x365 automated/proactive monitoring
  • Perform necessary routine maintenance
  • Performance analysis/tuning as required


  • We adhere to the following standards:

  • Common project management standards (PMI)
  • Best practice information systems management
  • Industry security standards
  • Oracle partner standards and guidelines
  • Strict government & military standards
  • Client specific policies and procedures








  • Call us today at 800-888-8888 to speak to an information systems expert!


    © 2005 Netstar Systems, Inc., all rights reserved.

    Netstar Systems, Inc.
    2050 Collins Blvd., Suite 106
    Richardson, Texas 75080
    (800)888-8888