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Remote Services
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Remote Database Support
Our core expertise has always been remote and on-site data management. The majority of our technical staff is comprised
of Oracle database administrators. In addition to Oracle experts, our team includes SQL Server, Sybase, DB2, and MySQL administrators. We also have experienced application developers that are well versed at integrating applications
and databases in various operating system environments.
Proprietary Remote Database Support Processes
Our proprietary remote database management processes allow us to provide world class service to clients, cost-effectively.
Our basic procedure for engaging a client with remote services (prioritized as follows):
Respond to immediate show stoppers
Validate backup/recovery plan
Ensure recoverability
Validate database security
Enable 24x7x365 automated/proactive monitoring
Perform necessary routine maintenance
Performance analysis/tuning as required
We adhere to the following standards:
Common project management standards (PMI)
Best practice database management
Industry security standards
Oracle partner standards and guidelines
Strict government & military standards
Client specific policies and procedures
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Call us today at 800-888-8888 to speak to a database expert!
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Remote Database Support Overview
Figure 1 below provides an overview of the remote database services we provide. On-site support is always available as
needed with our remote services.
Figure 1
© 2005 Netstar Systems, Inc., all rights reserved.
Netstar Systems, Inc.
2050 Collins Blvd., Suite 106
Richardson, Texas 75080
(800)888-8888
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