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Government
 Services Overview
Managed IT Services
IT Staff Augmentation
Systems Integration
IT Project Mgmt
 Methodologies
GSA Schedule
Netcents Contract
Past Performance
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Methodologies
Project Management Methodology
The foundation for Netstar Systems' tremendous success rate on consulting engagements is our proven and time-tested Project Management Methodology (PMM), which we will use during every step of the engagement to ensure that quality deliverables are prepared on time and within budget and that potential risks to success are mitigated.
Netstar Systems understands the need for proactive, requirements-driven management. This includes keeping the client apprised of all delivery issues and concerns plus providing complete visibility into all Netstar Systems activities being performed under this contract.
As shown in the figure below, Netstar Systems' Project Management Methodology (PMM) will serve as the baseline for our management of contract tasks. Netstar Systems' PMM addresses performance of groups of processes in coordination so that key areas of project management: planning and control, managing quality, and managing people are considered every step of the way. This model comes from the Project Managment Insititutes (PMI) recommend project management guide.
Netstar Systems' PMM is a basic, disciplined, structured approach to managing projects and reflects our integrated approach for conducting project management services. The PMM comprises four major phases, which are illustrated in the figure below. It addresses all phases of project management from inception to completion. In addition, it provides comprehensive guidelines for the effective management and administration of projects, while providing sufficient flexibility to meet the individual needs of the client.
Netstar Systems Project Manager will rely on the PMM as a guideline for addressing task-related challenges by providing guidance on the application of contract management techniques within a framework that recognizes the interactions between a project and the related organizational environment. Our methodology will minimize risks and uncertainties by:?
Defining standard processes and techniques that can be applied to all tasks;
Following a consistent, structured approach;
Facilitating continuous client involvement and reviews;
Establishing effective management controls and procedures
Increasing awareness of the mechanisms for capturing experience.
The following is a brief synopsis of each major phase:
Phase 1: Project Definition - The Project Definition Phase analyzes and confirms the work required to accomplish the client's project goals by defining and agreeing to the objectives, scope, and benefits. These are documented in the management plan along with the implementation approach, high-level estimates, resources, and infrastructure required to conduct the project. This phase includes the project kick-off meeting with the government where applicable procedure documents and security forms will be obtained.
Phase 2: Project Plan ? The Project Plan Phase defines, in detail, how specific project phases will be conducted to include the transition phase. It covers the tasks that need to be accomplished, the timeframe in which they will be performed, and the involved Netstar Systems and client team members
Phase 3: Project Management and Control ? The project management and control phase manages the daily activities of the client's project against the detailed work plans. This is achieved through both iterative processes (e.g., monthly status reporting) and continuous processes that require attention in a nonscheduled manner. Netstar Systems will utilize Microsoft Project to monitor, track, and resource project activities. This approach will also yield easy day to day task reporting as required by the COTR.
Phase 4: Project Close ? The Project Close Phase covers three main areas: transition of project deliverables to operations, disbanding the project, and conducting post-implementation reviews. This closing will facilitate any future actions relevant to the project by providing a valuable resource of information for project tracking and will serve as a reference with the planning of other, future client projects.
Performance Management
Fundamental to Perptual Technologies approach is a sound technical solution and experienced delivery capability supported by an effective process of accountability used throughout the FAS project. The process begins with a collaborative initiative involving Perptual Technologies and the client's project leadership to establish the overall direction and project management procedures. This sets the overall tone of the project, which is then internally embraced by a designated Perptual Technologies leadership team who is actively involved in overall project oversight.
Netstar Systems believes in meeting our customer commitments. We strive to ensure that we implement the necessary project mangement tools that allow our project leads to accurately communicate and measure timelines for each initative. We also understand the importance of prioritizing initivaties and ensuring the correct resources are allocated to each task.
In Process Review
The PTI Project Manager and/or desingated staff will provide IPR briefings (as required by the client's project manager) and provide supporting briefing material as required. These meetings follow a formal agenda, and are held to review key activities and plans; identify issues, problems, and risks; develop strategies for balancing concurrent tasks; review the progress of ongoing tasks; summarize deliverables completed during the month and to date; and summarize funds expended and remaining.
Monthly status reports summarizing the progress of each task, problems encountered, future plans, and cost estimates will be submitted to the Contracting Officer and COTR. Performance statistics will also be communicated with each IPR.
We regard this monthly process as a key quality assurance activity, which supports project performance measurement. In addition to monitoring progress in completing project tasks and addressing project schedule issues, the IPR process focuses on assessing the quality of the work being performed. Criteria for evaluating the quality of each work product are agreed to in the project-planning phase.
As requested in the RFQ, the IPRs will at a minimum, include:
Technical accomplishments and programmatic status to date
Performance statistics
Future plans
Cost estimates
Milestone status
Address any problems and identify other pertinent information
Risk Management
Risk management is another critical process for managing uncontrollable contract activities or circumstance that may result in negative consequences to the project or product performance. The Netstar Systems Team will develop contingency plans to mitigate risks.
The steps used in this procedure are defined below:
Risk Identification - Identify issues or concerns that may prevent the project from progressing as planned. Risks may include technical, political, and managerial aspects of the contract.
Risk Analysis - Classify risk according to likelihood and consequence.
Risk Management - Develop a mitigation strategy for risks to reduce the likelihood and/or consequence of the risk.
Risk Monitoring - Review risks periodically based on their categorization.
Risks will undoubtedly change in likelihood and consequence as the project develops. The benefit of maintaining and following a formal risk management process is that the negative consequences of an uncontrolled action can be minimized or negated.
© 2005 Netstar Systems, Inc., all rights reserved.
2050 Collins Blvd., Suite 106
Richardson, Texas 75080
(800)888-8888
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