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Government
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Netcents Contract
Past Performance
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Texas DIR DBITS Services
Netstar Systems has signed a contract with
Department of Information Resources of Texas
Contract Number is DIR-SDD-868
Service Offerings
DIR Go DIRect program
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Services available under this Contract are limited to the deliverables-based
information technology services Technology Categories as specified below.
Application Maintenance and Support
1) Definition: Application Maintenance and Support
Application Maintenance and Support includes
the skills and requirements for supporting application systems,
including troubleshooting, modifying, maintaining and enhancing legacy systems.
Application Maintenance and Support also applies to applications running in a
production environment.
2) Examples of included services:
research, analysis, design, programming,
testing, documenting and implementing maintenance changes; correcting software
errors; modifying reports and ensuring accurate report runs; making modifications
to the applications and documentation; writing ad hoc queries; loading and
applying changes to the software language and/or database in which the application
is written; providing corrections for production or any changes needed and
participation in disaster recovery testing, planning and documentation.
Services may need to be available 24/7 or on an on-call basis.
Technology Migration / Upgrade & Transformation
1) Definition: Technology Upgrade/Migration
Technology Upgrade/Migration may be required to increase business
functionality, reengineer a business function, keep current with vendor upgrades
or when upgrading existing technology. Technology Transformation may be
accomplished by converting/migrating legacy applications to new technology
either with or without new business functionality or it may include introducing
new technology into the enterprise. Technology Upgrade/Migration may also include
providing website content accessibility compliance.
2) Examples of included services:
assessments of the current application
portfolio, evaluation of the technology assets before beginning technology
transformation and Business Case development for justification of an initiative.
Also included are: technology transformations, which may include, appropriate
Return on Investment (ROI), benchmarks and milestones. The following activities
may also be included: planning, analysis, requirements development, proof of
concept, deployment, implementation, integration, remediation, data migration,
documentation, application programming and support services; and training support.
Application Development
1) Definition: Application Development
Application Development means the development of new applications
which may be mainframe, server, network-based, web-based or a combination.
The requirements for new applications may require interfaces to existing
applications.
2) Examples of included services:
researching; analyzing; gathering requirements;
designing; programming; testing; documenting and implementing; applying changes
to the software language and/or database in which the application is written;
providing corrections for production or any changes needed and participation in
disaster recovery planning and documentation.
Contact Information for Purchasing the Services:
Contact: Sale Person in Charge of the Contract Services:
Name: Cindy Kao
Phone: (972) 740 - 6812
Email: cindy@webstarsys.com
Netstar Systems, Inc.
1150 Philip Drive, Suite 106
Allen, Texas 75013
How to Place a Purchase Order:
(1) Send Statement of Work (SOW) via above email
(2) Send Purchase Order Document via above email
(3) Call Cindy if you didn't receive email confirmation for the PO
(4) Netstar will send you detail estimate of total cost
(5) Negotiate price and time schedule
(6) Finalize contract agreement
(7) Netstar System and Purchaser sign contract agreement
(8) Netstar System project team will begin the project work on agreed date
(9) Netstar System will send invoice to purchaser at the end of each month
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© 2009 Netstar Systems, Inc., all rights reserved.
Netstar Systems, Inc.
1150 Philip Drive, Suite 106
Allen, Texas 75013
(972)740-6812
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